Great Abyssinia Group – External Vacancy Announcement

Great Abyssinia Group is inviting qualified and motivated professionals to apply for the following vacant positions.

Position 1: Junior Customer Service & Compliance Officer

Bachelor's Degree in Law.
Training in customer service, contract administration, compliance, or dispute resolution is an added advantage.

Fresh graduates or candidates with up to 2 years of relevant work experience are encouraged to apply.
Previous internship or work experience in real estate, customer service, legal practice, contract administration, compliance, or related fields is considered an asset.

Sound understanding of contract law and legal documentation.
Basic knowledge of regulatory compliance and legal procedures.
Strong customer service and interpersonal skills.
Excellent written and verbal communication abilities.
Effective organizational and document management skills.
High attention to detail and accuracy.
Strong analytical, problem-solving, and conflict resolution abilities.
Ability to maintain confidentiality and professionally handle sensitive information.
Strong coordination skills with cross-functional teams.
Proficiency in Microsoft Office applications.
Demonstrated integrity, professionalism, accountability, and customer-focused attitude.

Bachelor's or Master's Degree in Business Administration (MBA), Management, Operations Management, Industrial Management, Manufacturing Management, Mechanical Engineering, Industrial Engineering, Printing Technology, Packaging Engineering, or a related discipline.
An MBA or equivalent postgraduate qualification is highly desirable.

Minimum of 13 years of progressively responsible experience in the manufacturing industry.
At least 7 years in senior executive roles such as General Manager, Deputy General Manager, Operations Director, Plant Director, Factory Manager, or similar positions.
Proven track record of managing end-to-end manufacturing operations with full profit and loss (P&L) responsibility.
Prior experience in paper converting, printing, packaging, or related manufacturing industries is highly preferred.
Demonstrated success in business transformation, operational turnaround, productivity enhancement, cost optimization, organizational restructuring, and performance improvement initiatives.

Strong leadership and strategic management skills.
Extensive knowledge of manufacturing operations, production management, and business administration.
Solid financial management, budgeting, and commercial expertise.
Thorough understanding of manufacturing systems, production planning, maintenance management, and operational excellence practices.
Strong sales, marketing, and customer relationship management capabilities.
Excellent negotiation, communication, and stakeholder engagement skills.
Strong analytical thinking, problem-solving, and decision-making abilities.
Proven ability to lead organizational change and transformation.
High standards of integrity, accountability, resilience, and execution.
Strong leadership, coaching, and talent development skills.

Bachelor's Degree in Procurement and Supply Management, Purchasing and Supplies Management, Logistics and Supply Chain Management, Business Administration, Management, Economics, Accounting, or another related field.
Professional procurement certification is an advantage.

Minimum of 3–5 years of relevant experience in procurement, purchasing, supply chain management, or contract administration.
Experience within corporate offices, manufacturing, construction, trading companies, or diversified business groups is highly preferred.
Experience in procurement coordination and reporting is an added advantage.

Addis Ababa

July 16, 2026