Below is all open vacancies:

01. Membership Management Officer

Location: Addis Ababa, Ethiopia | Deadline: September 15, 2026

Position Summary

The Membership Management Officer will lead the onboarding, engagement, and retention of ESEDA’s member companies. The role is central to strengthening ESEDA’s membership base across its membership categories and ensuring members receive consistent value, communication, and support.

Key Responsibilities

Manage the end-to-end membership lifecycle: application processing, renewals, and retention across ESEDA’s membership categories.
Maintain an accurate, up-to-date membership database, including contact details, category, dues status, and engagement history.
Track and follow up on membership fee payments and dues in coordination with the finance team.
Serve as the primary point of contact for member inquiries, requests, and support needs.
Develop and implement member engagement activities, including onboarding sessions, general assemblies, and networking events.
Coordinate member communications across channels such as LinkedIn, Telegram, WhatsApp, and email.
Support governance processes related to membership, including maintaining accurate records of voting rights for organizational members.
Facilitate B2B connections and market linkages among member companies.
Prepare regular membership reports and updates for management and the Board.
Gather member feedback to inform ESEDA’s services, advocacy priorities, and programming.
Support the planning and delivery of capacity-building training and other member-facing programs

About You

Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
At least 2–3 years of experience in management, customer relations, or a similar client-facing role.
Strong organizational skills and comfort managing databases and records.
Excellent written and verbal communication skills in English
Strong writing skills for preparing reports , correspondence and structured documentation with clarity and accuracy.
Strong interpersonal skills and a professional, service-oriented approach to member relations.
Proficiency in Microsoft Office and familiarity with CRM or membership management systems

Desirable

Knowledge of or prior experience in Ethiopia’s solar, renewable energy, or clean cooking sector.
Experience working with non-profits, industry associations, or member-based organizations.

Required Skills

Communication
Attention to detail
Analytical thinking and problem-solving skills.

ESEDA Addis Ababa, NGO Jobs

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