Dashen Bank SC External Vacancy Announcement

Job Position 1 – Customer Service Manager for Adama District

Required Qualification and Experience
Education: Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration,Information Technology or any other equivalent fields
Experience: Minimum of six (6) years relevant experience

Functional/Technical Competencies
Business development: Ability to identify and pursue new business opportunities, build and maintain relationships with stakeholders, and drive sales growth and revenue through PESTEL and other environmental analysis tools.

Credit/financing analysis: Ability to evaluate credit applications, assess borrower creditworthiness, and structure financing solutions that balance risk and return, while adhering to credit policies and procedures.

Relationship management: Ability to build and maintain strong relationship with customers to ensure their satisfaction and loyalty.

Customer data analysis and interpretation: Ability to collect, analyze and interpret data related to customer behavior, preference, trend… and consult customers on their business for cross-selling and upselling.

Branch operations management: Ability to manage the day-to-day activities of a branch, ensuring efficient and effective operations, customer satisfaction, and financial performance. i.e. collection, payment, account opening, cash management

Banking business acumen: Understanding and applying knowledge of business operations, financials, and strategy to make informed decisions.

Job Position 2 – Middleware & Application Server Administrator for Addis Ababa

Required Qualification and Experience
Education: Bachelor’s Degree in Software Engineering, Computer Science, Information System, Information Technology or any other equivalent field.
Experience: Minimum of four (4) years relevant experience

Functional/Technical Competencies
Proficiency on SQL and query optimization: Understanding SQL (Structured Query Language) and the ability to enhance the performance of database queries while writing efficient SQL statements, understanding execution plans, and applying optimization techniques such as indexing, query restructuring, and resource management to minimize response times and resource usage.

Knowledge on database technology: Understanding the tools, techniques, and systems used to store, manage, and retrieve data efficiently, while being familiar with different types of databases (e.g., relational, NoSQL, cloud databases), database management systems (DBMS), and best practices for ensuring data integrity, security, and performance

Knowledge of middleware technologies:Understanding software tools that act as intermediaries between different applications, systems, or services, basic skills and know how on known middleware technologies and application servers like WebLogic, WebSphere, IIS, Apache tomcat, IBM MQ, Apache HTTP.

Database and middleware Monitoring: Ability to continuously observe and track the performance, availability, and health of a database, application servers and middleware system with the process of collecting, analyzing, and interpreting various metrics and events to ensure optimal functionality and to identify and resolve potential issues

Job Position 3 – Aerobics Trainer for Addis Ababa

Required Qualification and Experience
Education: Bachelor’s Degree in Sport Science or related fields
Relevant professional certifications is added advantage.
Experience: Minimum of Four (4) years relevant experience

Functional/Technical Competencies
Deep understanding of aerobic and non aerobic exercises, anatomy, nutrition, and exercise physiology.
Excellent verbal communication and interpersonal skills to motivate and engage participants.
Demonstrated physical fitness and the ability to perform aerobic exercises with proper form.
Ability to modify workouts to accommodate various fitness levels and individuals with different needs or limitations.
Maintain a professional demeanor, punctuality, and reliability.
Ability to perform CPR or emergency first aid if necessary
Knowledge of fitness equipment, exercise programming, and safety protocols.

Behavioral Competencies
Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
Creativity and innovation skills.
Action oriented.
Quality focus and attention to detail.
Professionalism and integrity in line with Dashen Bank values.
Good oral and written communication skills.
Critical and analytical thinking and problem solving skills.
Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skills (internal and external customers).
Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Place Of Work: Head Office,Addis Ababa

Application Link; https://shorturl.at/b7ANK

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