Dodai Manufacturing Plc (Dodai), is a recently incorporated organization launched in Addis Ababa, Ethiopia on August 01, 2023. Dodai is a fast growing organization with a mission of making urban e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2026. It’s thus looking to engage dynamic Ethiopian talent to ensure the achievement of its goals.

Job Summary:

We are seeking enthusiastic and reliable Junior Battery Swappers to join our growing operations team in Addis Ababa. As a Junior Battery Swapper, you will play a crucial role in ensuring our electric two-wheeler riders have seamless access to fully charged batteries. Utilizing our user-friendly mobile application, you will support customers in need of a battery swap and efficiently exchange their depleted battery for a fully charged one. This role requires excellent time management, attention to detail, and a commitment to providing exceptional customer service.

Position 1: Junior Battery Swapper

Responsibilities:

Perform Battery Swaps: Execute battery swaps within 2 minutes per transaction, using the Dodai mobile app to record and verify each exchange.
Customer Support at Station: Greet every rider warmly and make them feel valued. Provide clear instructions, assist with any questions, and troubleshoot basic issues such as app errors or incorrect battery insertion. Your goal is to ensure every rider leaves with a positive impression of Dodai’s service and proudly recommends our brand to others.
Inventory Tracking: Monitor and record the number of charged, depleted, or faulty batteries at your station. Flag shortages or overstock to your supervisor.
Battery Charging & Handling: Place depleted batteries on the charging rack according to safety procedures. Disconnect and store fully charged batteries in their designated slots.
Daily Equipment Check: Inspect chargers, tools, and the battery rack for functionality. Immediately report any malfunctions or damage.
Safety Compliance: Wear gloves and follow safety procedures at all times. Ensure the station is clean and hazard-free.
Reporting: Log issues such as damaged batteries, misbehaving app functions, or customer complaints and share with your supervisor daily.
Flexible Tasks: Assist in minor repairs, restocking, or setting up new swapping stations as needed.
Other Duties as Assigned: Perform other tasks as directed by your supervisor

Qualifications:

Degree (Only 2025/2026 Graduate)with relevant knowledge or training in Electrical and Mechanical Engineering, or a related field.
Proven ability to use mobile applications confidently and accurately in a work environment (e.g., for deliveries, ride-hailing, or logistics). This is a critical skill for operating the battery swapping system.
Must have android smart phone
The Employee’s normal working working time shall be eight (8) hours per day, to be performed within the time window of 6:00AM -10:00PM.
Excellent time management and organizational skills.
Strong attention to detail and a commitment to accuracy.
Ability to work independently and efficiently.
Good communication and interpersonal skills.
A positive attitude and a customer-centric approach.
Ability to lift and carry batteries weighing up to 32 kilos (weight may vary).
Familiarity with electric vehicles or battery technology is a plus.
Other duties assigned by supervisor

Location: Ethiopia , Addis Ababa (Jemo, Sealite Mihret, Addisu Gebya, Global, Haile Garment, 22, Megenagna)

APPLICATION LINK

Position 2: Junior Sales Representative

Qualifications:

Bachelor’s degree in Business Administration, Marketing, Communication, or a related field.
Minimum of 1-3 years of experience in customer success or sales, preferably with a proven success role.
Advanced understanding of direct sales methodologies, strategic planning, and best practices.
Demonstrated ability to consistently exceed sales targets and lead a high-performing sales team.
Strong analytical, communication, interpersonal, and leadership skills.
Passion for delivering exceptional customer service and mentorship.

Location: Ethiopia, Addis Ababa, Jemo

APPLICATION LINK

Position 3: Procurement Officer

Requirement

Bachelor’s degree in Procurement, Supply Chain Management, Business Administration, or related field.
2+ years of progressively responsible experience in procurement or supply chain management, preferably in manufacturing, automotive, or telecom sectors.
Strong knowledge of procurement best practices, contract management, and supplier performance evaluation.
Demonstrated success in negotiating and managing high-value contracts.
Experience working with ERP systems and procurement-related digital tools.
Excellent analytical, communication, and stakeholder management skills.
High level of efficiency, integrity, and accountability.

Location: Addis Ababa, Ethiopia (Gazebo)

APPLICATION LINK

Position 4: Senior Accountant

Qualifications & Requirements:

Bachelor’s degree in Accounting, Finance, or a related field.
5-8 years of experience in accounting, preferably in the manufacturing sector.
Strong knowledge of cost accounting, inventory management, and financial reporting.
Proficiency in accounting software & Microsoft Excel.
Excellent analytical, organizational, and problem-solving skills.
Strong attention to detail and accuracy in financial reporting.
Ability to work independently and collaboratively in a fast-paced environment

Location: Addis Ababa, Ethiopia (Gazebo)

APPLICATION LINK

Position 5: Customer Experience (CX) Manager

Qualifications

Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.
5+ years of experience in customer experience, after-sales, or service operations — ideally within automotive, mobility, or telecom sectors.
Proven leadership experience managing customer-facing teams (call center, CRM, or after-sales).
Strong communication, analytical, and process-improvement skills.
Fluency in English and Amharic.
Familiarity with CRM systems and data analytics tools (e.g., Zoho, Trello, Salesforce, Zendesk, etc.).
Passion for operational excellence and for delivering exceptional customer satisfaction.

Location: Addis Ababa, Ethiopia (Gazebo)

APPLICATION LINK

Position 6: Battery Hardware Lead/Engineer

Education

Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Mechatronics or related field
3-5 Years of Experience in Mechanical Engineering, Battery system or related field.

Technical Skills

Strong electrical fundamentals: HV architecture, contactors.
Proficient in testing instruments (IR meter, multimeter, DAQ equipment).
Knowledge of safety standards and certification test methods.
Strong documentation and reporting capability.

Location: Addis Abeba, (Haile Garment)

APPLICATION LINK

Position 7: Master Charging Station Supervisor/Electrical Team Lead

Qualifications & Requirements

Minimum: Diploma / TVET / Bachelor’s Degree in Electrical, Mechanical, Industrial, or related field preferred.
3 years of experience in operations, warehouse, charging facility, manufacturing, or technical supervision roles.
Prior experience supervising teams preferred.
Experience working with lithium batteries, energy systems, or technical operations is an advantage.
Strong understanding of workplace safety and operational discipline.
Comfortable working in a fast-paced operational environment.

Location: Addis Abeba, (Haile Garment)

APPLICATION LINK

Position 8: Site Acquisition Supervisor

Required Qualifications

Bachelor’s degree in Business Administration, Engineering, or related field.
2-3 years of experience in site acquisition, operations, project management, or infrastructure deployment.
Experience managing teams or coordinating field staff.
Physically fit and able to travel extensively across the city for field assessment and site visits.
Strong negotiation, stakeholder management, and organizational skills.
Ability to manage multiple site projects simultaneously.

Preferred Qualifications

Experience in telecommunications, energy infrastructure, logistics, or mobility sectors.
Experience working with government offices and regulatory processes.
Experience in using communication and project management tools like Whatsapp, Slack, Trello, Google apps, etc
Experience in a startup or fast-scaling environment.

Location: Addis Ababa, Gazebo

APPLICATION LINK

Deadline : July 10th, 2026

Customer Service Addis Ababa Jobs — Page 13

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