Bunna Bank invites qualified and energetic candidate for the following job positions.

Bunna Bank, the bank of visionaries, much like its motto, was made to blend with the community that never stops dreaming and creating a vision for themselves. The bank received its license from the National Bank of Ethiopia on June 25, 2009, in line with proclamation no. 59 on licensing and supervision of banking business. We are 3rd generation banking group, and growing fast, in the banking history of Ethiopia.

Position: Junior Customer Service Officer

Education: First Degree in Business Administration and information system (BAIS) is advantageous and First Degree in Accounting, Management, Finance, Economics, Banking & Finance, or related fields with training or certification in MIS, IT or related.

Experience: No prior experience required (Fresh Graduate).

Other Requirements: Basic knowledge of banking operations, strong interpersonal skills, presentable appearance, team-oriented mindset, and adherence to NBE standards.

Key Responsibilities

Handling account openings, maintaining customer registers, and managing document custody.
Processing counter transactions, cheque deposits, and returned cheques.
Assisting Senior CSOs with back-office operations, daily reconciliations (ATM/POS/Merchant/Branch books), and clearing suspense accounts.
Promoting bank products, services, and alternative digital channels.
Supporting deposit mobilization, recruiting new clients, and building relationships with merchants and agents.
Responding to customer inquiries while adhering to service quality standards and balance confidentiality.

Location: Under Mekelle District Branchs

Apply Here:- Junior Customer Service Officer

Deadline: September 2, 2026

N.B.

Terms of Employment: Permanent.
Only highly qualified & short-listed candidates will be contacted.
Any physical application request will not be accepted
The Bank has the right to cancel the post advertised

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