Call Center Advisory – FDRE MESOB Service

FDRE MESOB Service is seeking qualified candidates for the following position.

FDRE MESOB Service (Modern Ethiopian Service for Organized Benefits) is a federal government initiative established to provide citizens with a one-stop digital and physical service center where multiple government services can be accessed in a single location. The goal is to make public services faster, more transparent, and more convenient by integrating services from various government institutions under one platform.

Position: Call Center Advisor

Qualifications:

• Bachelor’s Degree or Diploma in Information Technology (IT), Business Administration, Communications, or a related field.

Applicants should have

• Proficiency in both Amharic and Afaan Oromoo.
• Excellent communication and customer service skills.
• Strong multitasking and problem-solving abilities.
• Ability to work effectively in a fast-paced environment.

Age:- 18–24 years

Commitment:

• 48 working hours per week.
• Willingness to work on rotating shifts.

Number of Positions: 5

Work Location: Imperial MESOB